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Caring with Dignity

The UMS Way

Medical Escort & Appointment Support in Toronto and the GTA

Attending a medical appointment can be difficult for anyone living with limited mobility, memory loss, illness, disability, or anxiety. UMS Healthcare Agency provides caring medical escort and appointment support for adults, seniors, and individuals who need dependable assistance outside the home.

Our caregivers can accompany clients throughout the appointment journey, helping them feel supported from departure until they return home safely.

Call 416-495-9000 for a Free Consultation Request a Personalized Care Plan
Caregiver escorting a client to a medical appointment
18+ years of experience

18+ Years of Healthcare Experience

screened caregivers

Carefully Screened & Credentialed Caregivers

24/7 support

24/7 Support Availability

service area

Serving Toronto, the GTA & Ontario

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How UMS Can Help

  • Preparing the client for the appointment
  • Transportation coordination or accompaniment
  • Mobility and walking assistance
  • Wheelchair assistance
  • Check-in and waiting-room support
  • Companionship and reassurance
  • Note-taking when authorized
  • Picking up prescriptions
  • Returning and settling the client at home
  • Communicating appointment information to an authorized family member
  • Accompaniment to rehabilitation or therapy appointments

Who May Benefit

  • Older adults living alone
  • Individuals with disabilities
  • Clients with dementia or memory loss
  • People recovering from surgery or injury
  • Individuals with mobility challenges
  • Family members who cannot attend an appointment
  • Clients who feel anxious attending appointments alone

Why Choose UMS Healthcare Agency

  • Caring support from door to door
  • Flexible scheduling
  • Respectful and attentive caregivers
  • Assistance for medical and rehabilitation appointments
  • Peace of mind for families
  • More than 18 years of healthcare experience

Frequently Asked Questions

Does the caregiver stay throughout the appointment?

Yes. The caregiver can remain with the client during permitted portions of the visit and provide support while waiting.

Can the caregiver speak with the healthcare provider?

The caregiver may assist with communication or take notes when the client provides consent and the healthcare provider permits it.

Is transportation included?

Transportation arrangements depend on the client's location and mobility requirements. Our team will explain the available options during the consultation.

Local Care and Support Across Toronto and the GTA

UMS Healthcare Agency provides dependable, personalized care throughout Toronto, the Greater Toronto Area and surrounding Ontario communities. Service availability depends on the client's needs, location, caregiver availability and required schedule.

Toronto

  • Downtown Toronto
  • East York
  • Etobicoke
  • North York
  • Scarborough
  • York

Peel Region

  • Brampton
  • Caledon
  • Mississauga

York Region

  • Aurora
  • East Gwillimbury
  • Georgina
  • King
  • Markham
  • Newmarket
  • Richmond Hill
  • Vaughan
  • Whitchurch-Stouffville

Durham Region

  • Ajax
  • Brock
  • Clarington
  • Oshawa
  • Pickering
  • Scugog
  • Uxbridge
  • Whitby

Halton Region

  • Burlington
  • Halton Hills
  • Milton
  • Oakville

Additional Ontario Communities

Subject to staffing availability, services may also be arranged in Hamilton, Niagara Region, Waterloo Region, Wellington County, Simcoe County and other Ontario communities.

Support Beyond Ontario

For organizational, facility-staffing or customized care inquiries elsewhere in Canada, contact UMS Healthcare Agency to discuss availability and service requirements.

Contact UMS Healthcare Agency Today

Whether you need immediate assistance or are planning future care, our team is ready to listen, answer your questions and help develop a personalized support plan.

Call 416-495-9000 for a Free Consultation Request a Free Consultation