Call Us For Free Consultation: 416.495.9000

Caring with Dignity

The UMS Way

Personalized Home Care Services in Toronto and the GTA

Compassionate Care That Helps You Live Safely and Independently at Home

Home is where you feel most comfortable—and with the right support, it can remain the best place to receive care. UMS Healthcare Agency provides dependable, personalized home care services for seniors, adults, individuals with disabilities, people recovering from illness or surgery, and families who need additional support for a loved one.

Our caregivers take the time to understand you—not only your care needs, but also your routines, preferences, culture, personality and goals. Whether you need a few hours of assistance, daily visits, overnight support or ongoing care, we will create a care plan centred around your life.

With more than 18 years of healthcare experience, our carefully screened caregivers provide flexible, personalized care plans built around your schedule.

Call 416-495-9000 for a free home care consultation. Request a Free Care Consultation
Caregiver providing home care support to a senior at home
18+ years of experience

18+ Years of Healthcare Experience

screened caregivers

Carefully Screened & Credentialed Caregivers

24/7 support

24/7 Support Availability

service area

Serving Toronto, the GTA & Ontario

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Home Care Designed Around You

No two clients are the same. That is why we do not believe in a one-size-fits-all approach to home care.

Some clients need help getting ready in the morning. Others require assistance with mobility, meal preparation, medication reminders, companionship or personal care. Families may also need temporary relief from caregiving responsibilities or dependable support while they are at work or away.

As your needs change, your care plan can change with you.

We listen to what matters to you and develop a personalized home care plan that respects your:

  • Health and personal care needs
  • Daily routines and preferred schedule
  • Independence and personal choices
  • Cultural and religious preferences
  • Home environment
  • Family involvement
  • Short-term and long-term goals

Our Home Care Services

Personal Care and Assistance with Daily Living

Personal Care and Assistance with Daily Living

Our caregivers provide respectful, discreet support with everyday personal care activities so clients can feel safe, comfortable and confident at home.

Personal care services may include:

  • Bathing, showering and grooming
  • Dressing and personal hygiene
  • Toileting and continence care
  • Mobility and transfer assistance
  • Assistance with walking and positioning
  • Morning and bedtime routines
  • Eating and mealtime assistance
  • Support with other activities of daily living

We always encourage clients to participate in their care as much as they comfortably can, helping preserve independence, confidence and dignity. Learn more about our Personal Care and Attendant Care Services.

Senior Home Care

Senior Home Care

Aging can bring changes in mobility, memory, energy and health, but it does not have to mean giving up the comfort of home. Our senior home care services help older adults remain connected to their families, routines and communities while receiving the assistance they need. Care may include companionship, personal care, meal preparation, light housekeeping, mobility support, appointment accompaniment and safety supervision. We also give families reassurance that their loved one has dependable support when they cannot be there themselves. Learn more about our Senior Care Services.

Companionship and Emotional Support

Companionship and Emotional Support

Loneliness and social isolation can affect a person's emotional and physical well-being. A familiar, caring presence can make a meaningful difference. Our caregivers can spend time with clients through:

  • Friendly conversation
  • Reading, games and hobbies
  • Walks and light activities
  • Meal companionship
  • Social and community outings
  • Accompaniment to appointments
  • Help maintaining familiar routines
  • Meaningful interaction and emotional reassurance

Companionship care is about more than being present. It is about helping clients feel heard, respected, connected and valued.

Meal Preparation and Nutrition Support

Meal Preparation and Nutrition Support

Preparing healthy meals can become difficult after an injury, illness or change in mobility. Our caregivers can assist with simple meal preparation based on the client's preferences, dietary instructions and cultural traditions.

Support may include:

  • Planning simple meals
  • Preparing meals and snacks
  • Encouraging regular eating and hydration
  • Grocery-list preparation
  • Organizing the kitchen after meals
  • Monitoring and reporting changes in appetite

Caregivers follow the care instructions provided by the client, family or regulated healthcare professional.

Medication Reminders

Medication Reminders

Taking medication at the correct time can be challenging, particularly when several medications are involved. Our caregivers can provide medication reminders according to the established care plan, and can observe and report concerns or changes to the appropriate family member, care coordinator or healthcare professional.

Medication reminders do not replace medical advice or medication administration by an authorized healthcare provider.

Light Housekeeping and Household Support

Light Housekeeping and Household Support

A clean, organized home can improve comfort and reduce avoidable safety risks.

Light housekeeping support may include:

  • Tidying frequently used areas
  • Laundry and changing bed linens
  • Washing dishes
  • Wiping kitchen surfaces
  • Light sweeping or vacuuming
  • Organizing essential personal items
  • Removing household garbage
  • Helping maintain clear and safe walkways

These services are completed as part of the client's home care plan and are intended to support the client's health, comfort and safety.

Respite Care for Family Caregivers

Respite Care for Family Caregivers

Caring for someone you love can be rewarding, but it can also become physically and emotionally demanding. Our respite care services give family caregivers time to rest, attend appointments, work, travel or manage other responsibilities while knowing their loved one is receiving attentive care.

Respite support may be arranged for:

  • A few hours (min 4)
  • Scheduled weekly visits
  • Evenings or overnight periods
  • Weekends
  • Family vacations
  • Short-term or ongoing relief

Asking for support does not mean stepping away from your loved one. It means creating a healthier, more sustainable caregiving plan for the entire family. Learn more about Respite Care for Family Caregivers.

Dementia and Alzheimer's Home Care

Dementia and Alzheimer's Home Care

Individuals living with dementia benefit from patience, consistency and familiar routines. Our dementia home care services focus on helping clients feel secure and supported in their own surroundings. Depending on the care plan, assistance may include:

  • Personal care and hygiene
  • Gentle reminders and redirection
  • Familiar daily routines
  • Meal and hydration encouragement
  • Meaningful activities
  • Companionship
  • Mobility and home-safety support
  • Respite for family caregivers

Learn more about our Dementia & Alzheimer's Care.