Caring with Dignity

The UMS Way

Mental Health & Community Support in Toronto and the GTA

Respectful, Person-Centred Support for Daily Living and Community Participation

Living with a mental health challenge can affect routines, relationships, independence and participation in the community. The right support can help individuals feel safer, more connected and better able to manage everyday life.

UMS Healthcare Agency provides non-clinical mental health and community support for adults throughout Toronto, the GTA and surrounding Ontario communities. Our services are individualized, respectful and focused on dignity, stability, independence and meaningful community involvement.

Support is developed around the client's goals, preferences, abilities and existing treatment or community care plan.

Call 416-495-9000 for a Free Consultation Request a Personalized Care Plan

UMS support worker providing respectful mental health and community support

18+ Years of Healthcare Experience

Carefully Screened & Credentialed Caregivers

24/7 Support Availability

Serving Toronto, the GTA & Ontario

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How UMS Can Help

Companionship and non-judgmental emotional support
Assistance establishing healthy daily routines
Personal care and activities of daily living
Meal planning and preparation
Medication reminders within the caregiver's permitted scope
Accompaniment to medical and community appointments
Support with errands, shopping and essential activities
Encouragement with social and recreational participation
Assistance accessing approved community programs
Support with organization and household routines
Safety observation and family respite
Communication with authorized family members and care professionals
Reinforcement of established coping strategies and care plans

Who May Benefit

Adults living with a mental health challenge
Individuals experiencing isolation or reduced daily-routine stability
Clients working with existing clinical or community-care professionals
Families seeking respite or communication support

Why Choose UMS Healthcare Agency

Respectful, person-centred support
Carefully matched and qualified support workers
Flexible visits based on individual needs
Assistance at home and in the community
Focus on dignity, choice and independence
Consistent communication and dependable scheduling
More than 18 years of healthcare staffing and care experience

These services do not replace counselling, psychiatric treatment, crisis intervention or emergency care.

Supporting Independence and Community Connection

Our goal is to support each client as a whole person—not define them by a diagnosis. Care may focus on building confidence, maintaining a routine, reducing isolation or participating more fully in family and community life.

We work collaboratively with the client, authorized family members and existing healthcare or social-service professionals when appropriate.

Compassionate Support Starts with a Conversation

Speak confidentially with our team about personalized mental health and community support.

Call 416-495-9000 for a Free, Confidential Consultation Discuss Support Options

Frequently Asked Questions

What mental health support does UMS provide?

UMS provides non-clinical assistance with routines, companionship, personal care, appointments, community access and everyday activities based on an individualized care plan.

Do you provide counselling or psychiatric treatment?

No. Our caregivers do not replace psychologists, psychiatrists, counsellors or crisis professionals. We complement an individual's established clinical and community supports.

Can a caregiver accompany a client into the community?

Yes. Support may include accompaniment to appointments, programs, errands and approved recreational or social activities.

Can you help someone who feels isolated?

Yes. Companionship, routine-based assistance and supported community involvement can help reduce isolation and encourage meaningful connection.

What should we do during an immediate mental health crisis?

Call 911 when there is an immediate danger or medical emergency. In Canada, call or text 988 for suicide crisis support.

Local Care and Support Across Toronto and the GTA

UMS Healthcare Agency provides dependable, personalized care throughout Toronto, the Greater Toronto Area and surrounding Ontario communities. Service availability depends on the client's needs, location, caregiver availability and required schedule.

Toronto

Downtown Toronto
East York
Etobicoke
North York
Scarborough
York

Peel Region

Brampton
Caledon
Mississauga

York Region

Aurora
East Gwillimbury
Georgina
King
Markham
Newmarket
Richmond Hill
Vaughan
Whitchurch-Stouffville

Durham Region

Ajax
Brock
Clarington
Oshawa
Pickering
Scugog
Uxbridge
Whitby

Halton Region

Burlington
Halton Hills
Milton
Oakville

Additional Ontario Communities

Subject to staffing availability, services may also be arranged in Hamilton, Niagara Region, Waterloo Region, Wellington County, Simcoe County and other Ontario communities.

Support Beyond Ontario

For organizational, facility-staffing or customized care inquiries elsewhere in Canada, contact UMS Healthcare Agency to discuss availability and service requirements.

Contact UMS Healthcare Agency Today

Whether you need immediate assistance or are planning future care, our team is ready to listen, answer your questions and help develop a personalized support plan.

Call 416-495-9000 for a Free Consultation Request a Free Consultation

Speak With Our Care Team

We offer no-obligation consultations to help you understand your options and develop a personalized care plan.

Discuss Support Options